This Privacy Policy describes how OPCBA (“we”, “us”) collects, uses, and shares your personal information when you visit opcba.com (the “Site”), submit a quote request, or place an order.
Personal information we collect
When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse, we also collect the pages and products you view, the websites or search terms that referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information”.
Device Information includes:
- “Cookies” are data files placed on your device that often include an anonymous unique identifier. For more about cookies and how to disable them, visit http://www.allaboutcookies.org.
- “Log files” track actions on the Site and collect data including your IP address, browser type, internet service provider, referring and exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record how you browse the Site.
When you submit a quote request or contact form, we collect the information you provide: your name, email address, company name, phone number, and any specifications or design files you upload or attach. We refer to this as “Inquiry Information”.
When you place an order through the Site, we collect your name, billing and shipping address, email address, phone number, and payment information. We refer to this as “Order Information”. Payments are processed by third-party payment providers; we do not store full card numbers on our servers.
When we talk about “Personal Information” in this policy, we mean Device Information, Inquiry Information, and Order Information together.
How we use your personal information
We use Order Information to fulfill orders placed through the Site, including processing payments through our providers, arranging shipping, and issuing invoices and order confirmations. We also use it to communicate with you, screen orders for potential risk or fraud, and, in line with the preferences you have shared with us, provide information or advertising about our products and services.
We use Inquiry Information to prepare quotations, answer technical questions, and follow up on your request. Design files you send are used only to evaluate and quote your project.
We use Device Information to screen for risk and fraud (in particular, your IP address) and generally to improve and optimize the Site, for example by generating analytics about how customers browse and interact with it and by measuring the success of our marketing campaigns.
Sharing your personal information
We share Personal Information with third parties that help us operate the Site and serve you. Our online store runs on WooCommerce, and we use Google Analytics to understand how customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/, and opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request, or to protect our rights.
Behavioural advertising
As described above, we use your Personal Information to provide targeted advertisements or marketing communications we believe may be of interest to you. For more about how targeted advertising works, visit the Network Advertising Initiative’s (“NAI”) educational page: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising through these links:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
You can also opt out of some of these services via the Digital Advertising Alliance’s opt-out portal: http://optout.aboutads.info/.
Do not track
Please note that we do not alter the Site’s data collection and use practices when we see a Do Not Track signal from your browser.
Your rights
If you are a European resident, you have the right to access the personal information we hold about you and to ask that it be corrected, updated, or deleted. To exercise this right, contact us through the details below.
For European residents, we process your information to fulfill contracts we might have with you (for example, if you place an order or request a quote through the Site) or to pursue our legitimate business interests listed above. Please note that your information may be transferred outside of Europe, including to China, where our manufacturing and operations are located.
If you are a California resident, you have the right to know what personal information we collect and to request its deletion. We do not sell personal information.
Data retention
When you place an order through the Site, we maintain your Order Information for our records unless and until you ask us to delete it. Inquiry Information is kept as long as needed to handle your request and any follow-up work on your project.
Changes
We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.
Minors
The Site is not intended for individuals under the age of 13.
Contact us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us:
- Company name: OPCBA
- Company email: sales@opcba.com
- Company phone: +86 755 29960881
- Company address: UNIT 04, 7/F, BRIGHT WAY TOWER, NO. 33 MONG KOK ROAD, KOWLOON, HONGKONG.